Rooms
The Fives Downtown Hotel & Residences, Curio Collection by Hilton - Amenities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Private check-in/check-out
- On-site parking
- outdoor pool
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- gift/souvenir shop
- Pool with view
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
About
Hotel Features
Located in Playa del Carmen, less than 0.6 mi from ADO International Bus Station, The Fives Downtown Hotel & Residences, Curio Collection by Hilton provides accommodations with private parking, a fitness center and a bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Every room comes with a TV with cable channels. Guests at the hotel can enjoy an American breakfast. Curio Collection by Hilton offers a sun terrace. Access to the outdoor swimming pool and business center is provided to all guests of the accommodations. Popular points of interest near The Fives Downtown Hotel & Residences, Curio Collection by Hilton include Playa del Carmen Maritime Terminal, Disabled-friendly beach and Kool Beach Club. The nearest airport is Cozumel International, 21 mi from the hotel, and the property offers a paid airport shuttle service.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews
Worth staying again
- What did you like most?Location, staff, pool
- Was there anything you didn't like?Curtains didn’t close, need more dinner choices, bar in lobby not open
Amazing location. Overpriced for what it offers.
- What did you like most?The location was the best, close to the Ado station and the 5 Avenida but not in the middle of the noise.
- Was there anything you didn't like?The first room they gave me smelled of strong humidity and mold. It was so bad I had to ask them to change room after one hour because I couldn't handle the smell anymore. Also the air conditioning in the bathroom was very loud. The details were not curated at all, the lamp in the room was so old and the mirror in the bathroom was chipped. The bedside clock had the hour wrong. The breakfast was poor. I basically ate eggs every morning and some pieces of bread. There are more sweet choices than salty. You had to order bacon and they would bring you one or two strips. No meat at all at the buffet. One day I went to the pool and the waiter told me about a promotion of 2x1 on margaritas. The menu stated the margarita costed 220 pesos. At the moment of paying I saw he was charging me 260 pesos, when I asked him about it he literally said "oh 220 pesos is for one, you chose the promotion 2x1 so the price is 260". I told him then the promotion shouldn't be called 2x1. Not a big deal because it's a small difference but either he doesn't know the meaning of 2x1 or he's doing wrong advertising. Overall this hotel was very overpriced for what it offered and the presentation of it. Only good thing is the location.
