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Amenities
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Tokyu Stay Shinjuku

Shinjuku-ku - Ikebukuro
3-Star Hotel
8.6
Excellent
1144 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.6/10
  • Top Rated Location
    Guests rate the location 9.1/10
  • Very Clean
    Guests rate the cleanliness 9.1/10
8.6
Guest Rating
Cleanliness
9.1
Staff
9.3
Location
9.1
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
Rooms

Tokyu Stay Shinjuku - Amenities

  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Refrigerator
  • Wheelchair accessible
  • vending machine
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Free Wi-Fi
  • Restaurant(s)
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • taxi service
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Chinese [Mandarin]
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Xerox/fax in business center

About

Hotel Features

Tokyu Stay Shinjuku offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Taxi offerings at the hotel enhance the ease of discovering Tokyo. Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Tokyu Stay Shinjuku, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Tokyu Stay Shinjuku is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal.Tokyu Stay Shinjuku offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

[Room Cleaning]brFor guests staying up to 6 nights, towels etc. will be changed and rubbish in bins will be collected. brThere is no room cleaning.brbrFor guests staying 7 nights or more, in addition to the above, the room will be cleaned once a week.brIf you would like us to change towels etc. and collect rubbish from the bins, please contact us.brPlease place the cleaning magnet on the inside of the room door on the corridor side (outside) of the room door by 11:00 AM.br br/ There are 3 hotels in the Shinjuku area. Please check the hotel name and address before coming to the hotel. br/ Tokyu Stay Shinjukubr【Location】br 3-7-1 Shinjuku, Shinjuku-ku, Tokyo, 160-0022br【Nearest station】br ・Located an 8-minute walk from the east exit of JR Shinjuku Station.br ・Located a 1-minute walk from exit C3 of Shinjuku Sanchome Station on the Toei Shinjuku Line, Tokyo Metro Marunouchi Line, and Tokyo Metro Fukutoshin Line. br/ ------------------------------brInformation about the invoice system starting in Octob

Reviews

8.6
  • Staff
    9.3
  • Cleanliness
    9.1
  • Location
    9.1
  • 3
    Poor
    Dec 17, 2025
    Mohsen
    Family with young children
    • What did you like most?
      Nothing
    • Was there anything you didn't like?
      Very small for a twin room. No cleaning unless you stay more than a week. Air conditioning was not working properly. Our room advertised as a room with mini kitchen, but there was only a microwave and nothing else.
  • 8
    Very Good
    Dec 17, 2025
    Diane
    Couple
    • What did you like most?
      comfortable and clean room with vanity table, dining table, microwave, small fridge, quiet, excellent location close to Shinjuku Gyoen Garden, restaurants, subway, train, highway bus terminal and Isetan department store/food hall, washing machine in room, trouser press, good coffee in the lobby, choice of daily cleaning service
    • Was there anything you didn't like?
      staff unable to call a taxi for us

Location

Tokyu Stay Shinjuku
3-7-1 Shinjuku, Shinjuku-Ku, Tokyo, JP
9.1
Exceptional
Location Score
Save more on this travel experience by joining the club
1 / 50
Close to Everything
Location
9.1
50 photos
$178
per night
$197.11
including taxes & fees
$178
per night
including taxes & fees
  • Room SEMIDOUBLE NON SMOKING

      Sleeps up to 2 Guests
      Non-Refundable
      Book now, pay now
      • free wifi
      $178
      Per Night
      $197.11
      Total Including Taxes & Fees
      Book Now

      Only 1 room left at this price!

    • Non Smoking

        Sleeps up to 2 Guests
        Non-Refundable
        Book now, pay now
        • free wifi
        $227
        Per Night
        $250.28
        Total Including Taxes & Fees
        Book Now

        Only 1 room left at this price!

      $178
      per night
      $197.11
      including taxes & fees
      $178
      per night
      including taxes & fees