Krystal Urban Cancun-Malecon

Downtown Cancun
3.5-Star Hotel
7.1
Good
531 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.4/10
7.1
Guest Rating
Cleanliness
7.9
Staff
6.6
Location
8.4
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Krystal Urban Cancun-Malecon - Amenities

  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • fan
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • outdoor pool
  • Poolside bar
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Doorman
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Parking Available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff

About

Hotel Features

Located in CancĂșn, 1.2 miles from Cancun Government Palace, Krystal Urban Cancun & Beach Club has accommodations with an outdoor swimming pool, private parking, a fitness center and a garden. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has a terrace and city views, and guests can enjoy a meal at the restaurant or a drink at the bar. The hotel will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guests at Krystal Urban Cancun & Beach Club can enjoy a buffet breakfast. Popular points of interest near the accommodation include Plaza de Toros Cancun, House of Culture and Parque las Palapas. CancĂșn International Airport is 10 miles from the property. License Number(s): 005-007-006588/2025

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

The property has the Stay Safe & Clean Sanitary CertificationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Reviews

7.1
  • Staff
    6.6
  • Cleanliness
    7.9
  • Location
    8.4
  • 10
    Exceptional
    Analie
    Group Traveler
    • What did you like most?
      All
  • 10
    Exceptional
    Sylvain
    Solo Traveler
    • What did you like most?
      Enough space, comfortable bathroom, very good value for price, swimming pool, breakfast
    • Was there anything you didn't like?
      The "rooftop pool" is indeed on a roof but on the second floor. I was hoping for a nice view from the top of the building

Location

Krystal Urban Cancun-Malecon
Cancun, QR
8.4
Excellent
Location Score