Crowne Plaza - Chicago West Loop By IHG

West Loop - Medical District
3.5-Star Hotel
8.3
Excellent
791 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.3/10
  • Top Rated Location
    Guests rate the location 8.3/10
  • Very Clean
    Guests rate the cleanliness 8.5/10
8.3
Guest Rating
Cleanliness
8.5
Staff
8.3
Location
8.3
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Crowne Plaza - Chicago West Loop By IHG - Amenities

  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • vending machine
  • telephone
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Private Beach
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • Polish
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • taxi service
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines

About

Hotel Features

Moments from the United Center, home of the Chicago Bulls, this hotel offers easy access to downtown attractions along with on-site dining, comfortable guest rooms and a 24-hour fitness center. Accommodations at the Crowne Plaza Hotel Chicago are furnished with large work desks and tea and coffee-making facilities. Guests can also enjoy on-site dining at Dine restaurant, serving unique American cuisine for breakfast, lunch and dinner. The Chicago Crowne Plaza Hotel is a short L-train ride from the Magnificent Mile shopping area and Navy Pier. A number of charming shops, famed restaurants and an exciting nightlife are also nearby. Union Station, with Metra and Amtrak rail lines, is a 12 minute walk from this property.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.

Reviews

8.3
  • Staff
    8.3
  • Cleanliness
    8.5
  • Location
    8.3
  • 2
    Poor
    Karina
    Couple
    The property is very old, the light fixtures were all holding on by a thread. The furniture is old fragile and stained.
    • What did you like most?
      Location
    • Was there anything you didn't like?
      Dirty and severely outdated.
  • 7
    Good
    Deno A.
    Couple
    Good value, nice location, excellent staff.
    • What did you like most?
      The room was clean, with a pleasant design. The front desk staff were very friendly, professional, and accommodating. The cleaning and maintenance staff were great!
    • Was there anything you didn't like?
      I didn't like the barn door style door for the bathroom. There were two lights out in our room, which the outstanding staff fixed quickly. Some of the mechanicals in the bathroom were loose, one was even corroded a bit. They weren't terrible, just a little off but it stood out to me.

Location

Crowne Plaza - Chicago West Loop By IHG
Chicago, IL
8.3
Excellent
Location Score