Rooms
Hotel Calypso Cancun - Amenities
- Free Parking
- Garden
- Golf Course
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- BBQ facilities
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Shops on site
- Kids' pool
- Pub crawls
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
About
Hotel Features
Hotel Calypso Cancun is located between the Nichupte Lagoon and the Caribbean Sea, and features an on-site restaurant as well as a tobacco shop. This Cancun hotel features 2 fresh water pools, and an on-site cocktail lounge. Each guest room at the Hotel Calypso Cancun offers a work desk, bathroom amenities, and cable TV. The Calypso Hotel Cancun, also features a guest laundry facility and on premise car rental. The hotel is located 328 feet off the beaches of Cancun and 25 minutes from the airport. Rate does not include eco tax of $76 MXN (approximately $4.47 USD) per room per night, must be paid upon arrival.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Rate does not include eco tax of $76 MXN (approximately $4.22 USD) per room per night, must be paid upon arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.
Reviews
- Staff4.9
- Cleanliness5.8
- Location5.7
Do not stay if you value your life
- What did you like most?The location is good, thats about it
- Was there anything you didn't like?When I was adjusting the water temperature before taking a shower, the entire shower head suddenly fell off and hurt my arm. When I reported it to the front desk, they simply changed my room and asked me to speak with the manager the next morning. The “new” room they gave me also had a clogged sink. If the shower head had fallen while I was washing my hair, it could have hit my skull and caused a far more serious injuryWhat is worse, the hotel offered no compensation at all, not even a basic apology for the physical injury and psychological distress I suffered When I spoke to Manager Miguel the next day, his attitude was dismissive and irresponsible: 1. He said my injury was “too minor” to qualify for compensation, even though my arm was visibly red and scratched. 2. He claimed the shower head was “plastic” and could not cause harm — but I have photos proving it was made of heavy metal, not plastic. 3. He even implied that I might have damaged the shower myself, which is completely unacceptable. I have photos, recordings, and witnesses to prove the damage was not caused by me. 4. He refused to waive the room fee or offer any room upgrade, claiming there were “no available rooms,” even though I could clearly see that there were vacant rooms on the booking page.
Nice hotel overall.
- What did you like most?Overall good experience for the price. Large and comfortable room with a good view if you are on a high floor. Nice bathroom. Beds are good. Air-conditioning can be set to a quiet mode operation. Friendly personnel. Nice swimming pool area. Good food in the restaurant.
- Was there anything you didn't like?That they don't allow to bring your own food or drinks is silly. However they didn't said anything about it to us.